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Fault report

Please complete the form below and include as much information as you can. We will respond as soon as we can.

Please note that that this mailbox is monitored during office hours only (i.e. 9am to 5pm Monday to Friday) and during those hours is checked at least every two-hours. If you need a more urgent response, please report the problem by telephone using the appropriate number below. No need to listen to the whole message, just select Option 1 as soon as your call is answered and you will be put straight through to our Admin Team.



 
 
   
  KEYSURE
  COMPLETE PEACE OF MIND FOR UNDER £1 A DAY
   
   
  Protect yourself and your premises
with guaranteed efficient response
from nearby mobile patrols.
   
 
 
Keyholder East Sussex
 
ARE YOU PUTTING PEOPLE
AT RISK?
If your alarm is activated when your premises are unoccupied it could mean that your keyholder has to be called out which is inconvenient and could possibly involve an element of risk, as they will probably be attending alone or without police back up if the alarm activation is 'unconfirmed'.
HERE'S HOW KEYSURE
WORKS
In the event of an alarm activation, our nearest mobile patrol officer will attend immediately, eliminating vital time spent collecting your keys from a central point. The officer will enter your premises, unset the alarm systems and investigate the cause of the activation. If there has been a break in the police will be called, the officer will not leave the premises until it is secure.
What if it's a false alarm?
If the activation is due to a false alarm, the zone/detector at fault will be identified and the area concerned investigated. In the absence of an obvious cause, the zone will be temporarily omitted from the system. Then the alarm will be set, doors locked and the premises left secure. You will then need to contact us on your return to arrange an engineer to visit and rectify the fault.
 
    "This service can be added as a simple upgrade to your alarm system to provide a rapid and complete response to alarm activation."
We guarantee the most efficient response times for alarm response with the assistance of our GPS tracking devices.
Keyholders East Sussex Guaranteed efficient response
Keyholder East Sussex Property immediately attended
Keyholder East Sussex Officer does not leave property
unattended if unsecure until
police response.
  FOR BUSINESS
  COMPLETE PEACE OF MIND FOR UNDER £1 A DAY
Registration and Keyholding
£30 + VAT per month
By direct debit
Security officer call-out
£35 + VAT per call
Includes up to 30 minutes
on site
Additional time on-site £10 + VAT per 15 minutes
  FOR HOMEOWNERS
  COMPLETE PEACE OF MIND FOR AROUND 50p A DAY
Registration and Keyholding
£16.50 inc. VAT per month
By direct debit
Security officer call-out
£42 inc. VAT per call
Includes up to 30 minutes
on site
Additional time on-site £12 inc. VAT per 15 minutes
Alarm Installer Don't miss out - Unsure which system you may need?
CALL YOUR LOCAL SECURITY TEAM
 
   
Fuzion4 Systems Our Services  

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